Privacy Policy

Our Privacy Policy governs the privacy terms of the website www.scannorder.lk and scannorder.menu, sub-domains and any associated web-based applications (the “Site”), as owned and operated by C S D Tropical Trading Pvt Ltd (“Scan N Order” or “We” or “Us”) and “You” or “Your” refer to the Users and collected by food outlet, not limited to restaurants, cafes,pubs,bars and hotel (“Merchant”). We assured that, we use our best and reasonable effort to protect the privacy of users of our application software and web site www.scannorder.lk.

We receive your personal information such as Name, Address, E-mail address, National Identity Card Number, Mobile Number and Credit Card details& Transaction information, usage & preference information, Log and device information etc., and we collet these information you provide directly to us, when you registered with our application software/ web site www.scannorder.lk and place orders through our application software/ web site www.scannorder.lk, create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us.

We may use the information we collect about you to provide, maintain, and improve our services, including, but not limited to facilitate payments, send receipts, provide products and services you request and send related information, develop new features, provide customer support to users, riders and vendors, develop safety features, authenticate users, and send product updates and administrative messages; and we may send our marketing and promotion information to you, such as discounts, information about new products/services offerings, promotions, etc.

We may share your information with our riders in order to deliver your order and with our merchants in order to prepare and submit your order. And further we may share your information with our vendors, consultants, marketing partners, and other service providers who need access to such information to carry out work on ourbehalf.

We do not disclose your personal information to any third party other than stated in this policy, except in response to a court order and/or as required by Law, rules and regulations of any government or statutory authority.

We take good care of your personal information and take all reasonable efforts to safeguard the information to entrusted to us. We use cookies for the following purposes; to enable certain functions of the services, to provide analytics; to enable advertisement delivery, including behavioral advertising.

We may offer links to sites that are not operated by us. If you visit one of these linked sites, you should review their privacy and other policies. We are not responsible for the policies and practices of other companies and any information you submit to those links that are subject to their privacy policies.

The information contained on www.scannorder.lk website (the “services”) is for general information purpose only. www.scannorder.lk website assumes no responsibility for errors or omission in the contents on the services. In no event shall www.scannorder.lk website be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the services or the contents of the service. We reserve the rights to make additions, deletions or modifications to the contents on the services at any time without prior notice.  www.scannorder.lk website does not warrant that the website is free from viruses or other harmful components.

We may change this privacy policy from time to time, when it may be necessary. We will post the revised version of privacy policy for your reference.